Forum Discussion
Comments disappeared in Review
Had the same issue: had about 12 comments; fixed the issues from a Rise Course, republished to Review and did a versional. All the Comments were gone with the new version. i checked the feedback repository and checked to see if they showed up in the Resolved; they did not.
I had the same think happen yesterday on a different course. The publish to Review from Rise did act a little differently and on first try it didn't even recognize the previous course version. It prompted as if it were a new course (RISE.)
I shut down, and tried it again, then the option to do a version appeared. I believe it was the result of changing the title. In Rise, I tagged my Rise Course with a special character, as I do to distinguish versionals (same process I do in Storyline360.) However, I did change it back to the original title - exactly. I believe this is what triggered Rise to Review publish to think it was a new course (Probably a tracking cookie).
When I shutdown all browsers and the Articulate 360 window, relaunch, and go back into RISE, that is when I had the prompt to publish to review a new or version.
So I caution to not tag titles as versions, even though you change it back. It could have bad consequences. I think this is what wiped out my previous comments, though I can't be sure, but it does sound plausable.
Hope this isn't too confusing.
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