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Mariel-PF's avatar
Mariel-PF
Community Member
17 days ago

compatibility between LMS and RISE

We have some traceability and completion issues when our modules are created in Rise. We would like to check the compatibility between our old LMS and RISE. Do you have any leads that could help us direct our research?

rise 360

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  • Mariel-PF's avatar
    Mariel-PF
    Community Member
    11 days ago

    elizabeth​  Is it necessary for the LMS to use the same reports as us ? Passed/Incomplete or Complete/Incomplete

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      10 days ago

      Hi Mariel-PF​!

      Glad to see Elizabeth has been helping you!

      While I can't speak to the configurations of third-party LMSs, your LMS administrator should be able to help clarify which settings are best. This article outlines all of the quiz data Rise 360 sends to an LMS. How an LMS interprets that data, is reliant on the LMS itself.

      If you're noticing inconsistencies between your Rise course and the LMS, testing with SCORM Cloud as Elizabeth shared, is a great first step. This can help pinpoint if an issue lies within the course material, or the LMS that's being used.

      Please let me know if you have any more questions!

  • elizabeth's avatar
    elizabeth
    Partner
    17 days ago

    This is the troubleshooting I would do:

    • Verify with your LMS administrator or LMS user guide what format is required (SCORM, xAPI, aicc, cmi5). 
    • If it's SCORM, is it SCORM 1.2 or 2004? 
    • If it is 2004, is there a required edition (2nd, 3rd, 4th)? 

    Once you have those verified, are you using Passed/Incomplete or Complete/Incomplete? Usually Passed/Incomplete is better. It is most likely to record both completion and success statuses in your LMS.

    I would also test my published output on a file like SCORM Cloud  to see if I am getting proper data from something besides my LMS.

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We have some traceability and completion issues when our modules are created in Rise. We would like to check the compatibility between our old LMS and RISE. Do you have any leads that could help us direct our research?

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We have some traceability and completion issues when our modules are created in Rise. We would like to check the compatibility between our old LMS and RISE. Do you have any leads that could help us direct our research?

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We would like to check the compatibility between our old LMS and RISE. Do you have any leads that could help us d...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjIzOTg4LDEyMjM5ODg","node":{"__ref":"ForumReplyMessage:message:1223988"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxMjIzOTg4LDEyMjMzNDg","node":{"__ref":"ForumReplyMessage:message:1223348"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:1223327":{"__typename":"Conversation","id":"conversation:1223327","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1223327"},"lastPostingActivityTime":"2025-04-16T06:43:08.073-07:00","lastPostTime":"2025-04-16T06:43:08.073-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:1223327":{"__typename":"ModerationData","id":"moderation_data:1223327","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:1223327_1":{"__typename":"Revision","id":"revision:1223327_1","lastEditTime":"2025-04-09T12:55:11.963-07:00"},"CachedAsset:theme:customTheme1-1745398262966":{"__typename":"CachedAsset","id":"theme:customTheme1-1745398262966","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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compatibility between LMS and RISE","moderationData":{"__ref":"ModerationData:moderation_data:1223988"},"body":"

elizabeth​  Is it necessary for the LMS to use the same reports as us ? Passed/Incomplete or Complete/Incomplete

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Hi Mariel-PF​!

\n

Glad to see Elizabeth has been helping you!

\n

While I can't speak to the configurations of third-party LMSs, your LMS administrator should be able to help clarify which settings are best. This article outlines all of the quiz data Rise 360 sends to an LMS. How an LMS interprets that data, is reliant on the LMS itself.

\n

If you're noticing inconsistencies between your Rise course and the LMS, testing with SCORM Cloud as Elizabeth shared, is a great first step. This can help pinpoint if an issue lies within the course material, or the LMS that's being used.

\n

Please let me know if you have any more questions!

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This is the troubleshooting I would do:

\n\n

Once you have those verified, are you using Passed/Incomplete or Complete/Incomplete? Usually Passed/Incomplete is better. It is most likely to record both completion and success statuses in your LMS.

\n

I would also test my published output on a file like SCORM Cloud  to see if I am getting proper data from something besides my LMS.

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