Forum Discussion
LindsayColahan
6 years agoCommunity Member
Complete course displays a score of 0% in LMS
Hello, We are just transitioning to Litmos for our LMS provider. All of our eLearning courses are Complete/Incomplete and don't have scores. When users complete eLearining courses in Litmos, the ...
RobShaw-576b151
1 year agoCommunity Member
Hi Anne-Sophie, did you get a fix for this issue from Litmos? I've got an issue with something similar at the moment.
JoseTansengco
1 year agoStaff
Hi Rob,
Can I ask which publishing settings you are using when publishing your course? If you're tracking by course completion only, or there is no quiz in your Storyline 360 course, these could cause the score of your course to record a 0 in your LMS, since there is no quiz to record. One way to test if the behavior is LMS-specific is to test in SCORM Cloud.
If the issue is only happening in Litmos, I'd recommend using Anne-Sophie's approach and reaching out to their LMS support team. If you can replicate the behavior in SCORM Cloud, please open a case with our support team here so we can look at your project file.
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