Completion and LMSFinish Issue

Hi Crystal,

Thank you for the follow up!

If I understand correctly, you are saying that the "exit course" trigger in Storyline happens too fast to register completion, even though the completion trigger is on the Storyline button first. It's good to know, as there is nothing in the build that prevents both triggers from being added to one button/warns that this will happen.

For now I had found a solution in changing it so there is no Storyline block and set it to mark complete with 90% of slides viewed in the Rise 360 publishing settings and added a button in Rise 360 to exit the course (I didn't use the built-in publishing option to add an "Exit Course" button, as I think this adds the "exit course" to the top right and I thought and actual button at the bottom of the eLearning would be more visible to new LMS users). That said, this seems to be working for now, but it's great that you have offered a backup idea of adding a Storyline slide with a completion trigger set to when the timeline starts in combination with the "exit course" option in Rise 360.   

Do we know how much time is needed between the completion trigger and the exit trigger for it to register?  Just wondering if it will always be enough time between completion triggering at 90% of slides viewed or alternatively at the start of the timeline of the final slide and when the user manually clicks the "exit course" button to register the completion. I hope this makes sense. 

Thanks again,

Laura