Forum Discussion
Completion issues with Rise courses
We have multiple learners across different instances experiencing the same issue:
A learner will work through their course and sees the sections checking off. Once they exit the course they are no...
Hi Taylor!
Some LMS's won't receive completion data or resume properly unless you include an Exit Course link inside your Rise 360 course. Crystal shared more detail about that in her post here.
Do your courses include an Exit Course link or button? If not, there are two ways you can add it:
- Add a button block, and set the button destination to "Exit Course."
- Publish the course for LMS, and on the publishing screen, toggle the "Exit Course" link to ON.
Please try that and let me know if you see an improvement!
Hi Alyssa,
Thanks for your response! We have already included an exit course button. And so there are two ways to exit the course:
1. In the top right hand corner
2. Via the exit the module button
See images attached.
What is strange is that not everyone is facing this issue, only some people are encountering this.
