Forum Discussion
Completion issues with Rise courses
We have multiple learners across different instances experiencing the same issue:
A learner will work through their course and sees the sections checking off. Once they exit the course they are no...
Hi Matthew, are you getting the same results when you upload your course in SCORM Cloud? This article has troubleshooting steps to help you. If you get the same results in SCORM Cloud, please open a support case here, and one of our customer support engineers will reach out to you directly to troubleshoot this issue!
The Rise course communicates both Complete and Passed in SCORMCloud.
In the Wordpress environment, the Tin Canny report shows that the Rise course successfully communicated a Passed statement, but the course status and progress is not reflected as completed on the Course page.