Forum Discussion

LoriDresner's avatar
LoriDresner
Community Member
4 years ago

Constant crashing when publishing (Quizmaker)

My project will not publish to PowerPoint from Quizmaker. Every time I attempt to publish it via Presenter, I get an "unexpected error" message and an error report, and PowerPoint crashes. It happens regardless of if I use the "publishing" route or open the PowerPoint first and attempt to insert my project via the Articulate tab. This has been going on for a few months, and now I'm at the point where I need to publish the project in its final form, so I need it to be in PPT form. Are there any known solutions to this?

  • Hi Lori,

    I'm sorry to hear you're running into issues publishing your Presenter course! I've opened a case on your behalf to connect you with a support engineer that will help you identify if this is a project or software issue that's causing the error.

    Be on the lookout for a reply soon!

  • LoriDresner's avatar
    LoriDresner
    Community Member

    Also, when I tried it again just now, I kept getting a message that my project couldn't be published and to ensure Presenter '13 or later is installed. Could it be an issue with the version of Presenter I have?