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msolomko's avatar
msolomko
Community Member
1 month ago

Content is broken after page reload

Hello everyone. I'm trying to understand how to keep content working after page reload.

Steps to reproduce issues:

  1. Take any Storyline content (for example this template)
  2. Upload to cmi5 compatible LMS. I used SCORM cloud
  3. Launch and verify that it's working
  4. Reload the page
  5. Actual behavior: error message and the content is no longer working

This happens because Storyline fetches single use lrs token for the second time.

Based on the cmi5 best practice #17 "AU’s should be designed to use non-volatile storage"

How can I achieve this in Storyline?

1 Reply

  • Hi msolomko​,

    Welcome to the E-Learning Heroes community!

    I'd like our support engineers to have a closer look at this issue, so I've opened a support case on your behalf. They should be connecting with you via e-mail shortly.

    We can continue the conversation through your case.