Forum Discussion
DliaAntunes
11 months agoCommunity Member
Continue button and storyline block
Hi! I've seen many discussions around this issue and I think I did everything right but it still isn't working.
I have a storyline block - it's only one slide with several layers. It has a Compl...
JudyNollet
11 months agoSuper Hero
Best guess: The completion trigger in your Storyline file doesn't run.
- For example, the "when..." in the trigger may not happen, or it might happen before all trigger conditions are met.
- You could check this by having a trigger with the same "when" (and conditions, if those apply) change the state of a hidden object to Normal. Test that in Preview, and if the object doesn't appear, that means that trigger and the completion trigger aren't running. If so, you'll need to troubleshoot the trigger.
Also, check the tracking setting when you publish the Storyline block to Review 360. It should be set to track Using triggers:
- DliaAntunes11 months agoCommunity Member
Thank you. I will test the trigger. The tracking settings are fine
- DliaAntunes11 months agoCommunity Member
Triggers are working fine. I don't understand what is happening here