Forum Discussion
Continue button disappearing in completed Rise courses
Hi everyone,
I have uploaded a Rise course to our LMS and then completed it. When I then go back to look at different lessons, the continue button block has disappeared, and the only way I can navigate is to use the menu tree on the left. My settings in Rise are to always show the continue button. How do I fix this?
Thanks
Emma
46 Replies
Yes, this is causing issues for our learners. I want to make sure they look at each section before moving on, so I have added continue buttons. It doesn't make sens that they would disappear. It would be great if they stayed unlocked once they pass that section.
Our issue is, some users are doing part of the course then returning at a later time to complete the remainder. This is causing them to think the course is broken and will not let them move forward.
I've had about 10 issues now with this software and the awful settings you impose. Had I not already spent days building out a course for the client already, I would have moved to a different solution.
You are FORCING your users to conduct their own courses, in a specific way, that a vast majority simply do not want.
What's more, I've seen hundreds of comments on these issues on your forum like this. You have a 'free' and available resource of user research here, and a lot of it is 10 months ago, 14 months ago, 2 years ago.... and obviously nothing has been implemented.
Allowing your uses to choose if their buttons disappear or not, should be a standard. I don't like your next/previous buttons, as they are labeled as your lesson name. We dont want that. we just want a "next" or "continue" button rendering this solution useless.Is there a fix for the Continue button not disappearing coming in the near future?
Thanks for asking, Jennifer. The feature to prevent the continue button from disappearing isn't on our priority list right now, but I really appreciate you letting us know you need this option.
Well, that's really, REALLY poor.
Your users are reporting somthing thats not working, and you say "it's not a priority" ?
I don't think I'll be renewing my subscription. I'm shocked at the lack or care for ANY points raised on this forum....
Yes - want to weigh in on this! I use Rise to create non-linear courses. I NEED the Continue button to work as you would expect! Why would it EVER disappear? This is a bug and needs to be addressed. Any hope it will be? I'm looking at having to rebuild an entire course now.
Okay - so it seems if I just use a button or button stack instead of "Continue" the problem is solved. Am I missing something?
Hi, Patty! I was just going to suggest using a button block at the end of your lessons to navigate to the next logical place in the course.
The continue block mainly helps to progressively reveal content in the lesson to your learners. It helps them pace their learning so they don't just quickly scroll through. Once clicked, it goes away to reveal the subsequent lesson content. It remains gone because Rise remembers that the user has made progress in that lesson and that they don't need to complete the above blocks again.
I can see that this is problematic if you use the continue block as the last block in your lesson to navigate to the next lesson. The workarounds in this scenario would be to either use a button block instead, or to enable the sidebar menu so revisits to this lesson don't cause the learner to get stuck.
Thank you! I appreciate you confirming that this will work! I was really worried there for short time -- thinking I'd have to redo the whole course in SL.
I'm having issues all of a sudden with the continue button - I need to make sure the learner clicks through the scenarios so I've been using all blocks above and - it's not opening the continue button even when all things are clicked through?
This has brought my work and deliverables to a stand still - can someone help me figure out what's happening? Thank you!Hi Marci! We would love to take a closer look at your course to find out why your continue button isn't working correctly. Would you be willing to send us the course Share link?
If that works for you, you can send it privately by opening a case here. We'll be standing by!
I can provide a little more context for why the Continue button was important for me. Currently, in some browsers and environments, depending on the type of content that makes up the last block in the lesson, the progress circle may not fill to 100%. Using the Continue button as the last block in the lesson a) ensured that the learner was able to get the satisfaction of seeing the circle fill completely, and b) allowed us to track complete/incomplete status of the lesson in the LMS.
I haven't gone back recently to find out if the problem with the progress circle not filling to 100% is still occurring but it is certainly important when reporting progress in the LMS.
Hi Adarsh,
I really appreciate you sharing that insight with us. Feedback like this helps us better understand how folks are using Rise!
To add to this conversation, I have about 12 languages in one course that I control the navigation. Each language has 5 sections. I don't want a learner to move into the next language sequentially, they would need to move the end of the course where we have a quiz set up. I can't use back/next buttons in this instance. They use a continue button to move between sections and a button to move to the acknowledgement. I can send you abut 40 tickets I've received from learners who get stuck in a course just in the last couple of months. We have to reset their progress, and that doesn't always work. It's a really awful experience for them and I'd love to request it be prioritized!
Hi Natasha! Thanks for letting us know more about how your course works. I can suggest using Button Stacks instead to direct your learners to the specific parts of your course in respect to the language they've selected. You can do this by using Button Stacks. These can direct users to specific parts of your course instead of using the Continue button since you don't need users to move sequentially.
