Forum Discussion
Continued issues with text running off slide
I know this issue has been brought up before but it continues to persist and seems to be getting worse. We are using Storyline 360 on local computers. When we use a text placeholder from the Master ...
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused text boxes to break after applying a built-in theme in projects imported from PowerPoint to Storyline.
Please make sure that you are using the current version of Storyline 360 (3.72.29699.0).
To confirm or update your version of Storyline 360:
- Launch the Articulate 360 desktop app on your Windows machine.
- Click the drop-down arrow next to Storyline 360 and select Other Versions.
- Here you will see the current version being used, or have the option to update.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
Hello Alison,
Thank you for reaching out and sharing that you're experiencing a similar issue to what Craig shared above. It looks like he was able to track down the culprit.
We do have an open issue with our team specific to this scenario:
- Import PowerPoint presentation to Storyline 360.
- Apply any built-in theme using the Design tab.
- Save and close the project file.
- Reopen the project file.
- Text box no longer displaying as expected.
Does this match your experience as well?
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
