Forum Discussion
Copying Storyfile with a language stack...Issue
Hi all,
I have a serious issue (i already submitted a ticket) which puzzles and bothers me.
My workflow:
Working on multiple-multi language projects. Some have a similar, multiple scene, setu...
(update);
Thought i knew what was triggering the issue.
Figuered that we are not allowed to copy a story file, once it has a language stack.
What i did:
- Re-Opened project B i was working on and had the issues (coming from project A)
- Manage languages (top right corner)
- Save source as X
- Checked if everything was ok, including the uplload to review under the new name...
- Closed Storyline
- Copied X to Y
- Opened Y
- Continued working
- Used up another 5 tokens for localiziation (10 in vain now)
- Uploaded to review and requested language review
- saw it needed an update
- File Y froze (twice) managed to save on time (after recover and request to do so).
- Opened up, no freeze, updated, ready to republish but....
- The greyed out option containing 'publish as a new version of an existing item' Containing Project A
Again used up some tokens for nothing (reviewers can't continue, i cannot update...
Hi PetervanderS313! Sorry for the trouble and frustration this has caused so far! I see that you are working in a support case with one of our Senior Technical Support Engineers. They are looking over the comments you've shared so far and will be following up with you shortly. You're in great hands!