Forum Discussion

NatalieThorson's avatar
NatalieThorson
Community Member
4 years ago

Cornerstone (CSOD) report Storyline text responses

We have created a Storyline module that contains various questions and wanting employees to go through this module and provide a response to the questions in a short answer format, noting that we are just wanting a response and no text response given will be marked as incorrect. We are then wanting to report in Cornerstone (CSOD) on all the employees that have been assigned this module and their status with completing this module and their text response to each individual question.

This module has been published in Cornerstone in SCORM 1.2 and SCORM 2004 but we have had no success in being able to report on the text responses. Various links say this can be done.

Any suggestions on what we and or our Cornerstone Systems admin can do to get this working is greatly appreciated. Thanks in advance.

Links mentioned

https://community.articulate.com/discussions/articulate-storyline/everything-we-know-about-cornerstone-on-demand-and-storyline?page=32

https://articulate.com/support/article/Storyline-360-How-to-Send-the-Value-of-a-Variable-to-an-LMS?_ga=2.37753894.443209724.1547050516-921270274.1512164069

https://articulate.com/support/article/reporting-articulate-storyline-variables-to-an-lms-sl2

https://csod-external.force.com/supportcentral/s/article/SCORM-quiz-data-report-Reporting-on-quiz-questions-within-an-online-course

  • Hello Natalie!

    Thank you for sharing your project! I've tested your course in SCORM cloud and I'm seeing the responses in the report. I looked up recommendations from Cornerstone and this article suggests using SCORM 2004 3rd Edition. Your course is published for SCORM 2004 2nd Edition. 

    Here's where you can make this change: Link

    I'd recommend making this change and testing your course in Cornerstone.

    • NatalieThorson's avatar
      NatalieThorson
      Community Member

      Hello Lauren,

      Thank you for your suggestion and just wanted to let you know this has worked.

      Really appreciate you taking the time to find an answer to my issue.

  • Hello Natalie!

    I'm happy to help! Would you mind sharing more about how you're tracking progress in the Storyline course?

    Are you using a Results Slide, complete course trigger, or by the number of slides viewed? If you want to track responses, then I'd recommend using the Results Slide. 

    If you're already tracking progress using the Results Slide, I'd check with Cornerstone to see if they recommend using a customized report to track the text responses. If you're publishing using SCORM 2004, this information is already passed to the LMS.

    If you'd like us to look at your project, you can either attach it to this public discussion by using the Add Attachment button or upload it to us privately using this secure upload link.

    • NatalieThorson's avatar
      NatalieThorson
      Community Member

      Hello Lauren,

      We have added a results slide and when they tested it they said "It seems that the SCORM is not sending information to LMS and that’s why the answers are not captured in the report. The SCORM should be built as per the tags needed to send the field information to LMS"

      I have attached our test story and also the tags they were referring to. 

    • LaurenConnelly's avatar
      LaurenConnelly
      Staff

      Hi Stephen!

      This same setting should work for Rise. If you have additional questions, you can reach our Support Engineers by submitting a support case.

  • Hi Lauren,

    Thanks for all your help on this! This thread is exactly what we were looking for, and the examples above were perfect. When you say the same setting should work in Rise, are you referring to a similar situation of open text responses? If so, what elements of a quiz should I use? 

    Thanks!

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hello Kate,

      Happy to step in! I believe Lauren was referring to using SCORM 2004 3rd Edition as a publishing option to get the course to report text responses properly in Cornerstone LMS. This option will work best if you have 'Fill in the Blank' questions in your Rise 360 course. 

      If you encounter any issues with reporting data from your Rise 360 course back to your LMS, open a case with our support team here so we can provide additional assistance. 

  • I tried to download this file Test_Course.story created by Natalie and publish in SCORM 2004 3rd edition, and submit text response but still did not get any quiz data in Reporting 2.0. Can please tell me what has gone wrong?

  • Hi, David!

    I see you’ve reached out to our Support Engineers and are working with my teammate, Lianne. You’re in great hands! We’ll continue the conversation in your support case.