Forum Discussion
NaomiBettridge
3 years agoCommunity Member
Corrupt File
Hello, I had just finished a storyline project and saved it. It then crashed and now when I try to reopen it says that the file is corrupt. I can't find any older versions of the file so the '%appd...
AndreaKoehntop-
3 years agoCommunity Member
Hi Robert, and welcome to the E-Learning Heroes community!
I apologize for the issues you are experiencing opening your project.
I want to ask you some questions to begin troubleshooting:
- Are you working from your local drive? Working from a network drive can cause erratic behavior.
- Is this issue isolated to one project, or every .story file?
- Have you attempted a repair of Storyline 360? Here are the instructions.
If none of these steps solves your issue, I'd like you to open a case with one of our Support Engineers.