Forum Discussion
Corrupted file
Hello, I have a file that was working fine 15 min. ago. I had to reboot my PC due to a screen issue. I made sure to save the projet and close Articulate Storyline beforehand. Storyline does not prompt me with a previous version of the file. Is there anyway I can recover it or do I have to do it all over again? Thanks.
Welcome to the E-Learning Heroes community, Frédérick! We're glad you're here.
I understand your Storyline file got corrupted after rebooting your computer. I'm sorry to hear that. There may still be a working version of your project in your temp files. Here's how to check:
- Open this folder in Windows Explorer: %appdata%\Articulate\Storyline.
- Scan the contents of this folder for a file that starts with the name of your project.
- If you find the file, copy it to your desktop (if you find more than one, copy the latest version).
- Change the file extension of the copy on your desktop from *.tmp to *.story.
- Double-click the file to open it in Storyline.
I recommend these tips to reduce the risk of file corruption in the future.
Let me know if you could recover a copy of the file from the temp files. Otherwise, feel free to share the affected file here or privately in a support case. We'll see if we can still recover parts of the file.
