Forum Discussion
Project is invalid or corrupt and cannot open file storyline
I have a file I worked on Friday...come today storyline is unable to open it stating it is corrupted...I have made a copy moving it to the c drive but still unable to open it as it tells me the file is being used by another process and it is not...I have gone to the temp folder and no previous version of it exist...the file is not 0kb it has some content inside from the size of it... I uninstalled and reinstalled storyline still the same response. I have rebooted my machine multiple times; I still get the same error. I followed all community advise but nothing has worked can you please assist
Hi Brian!
Sorry to hear you've run into this setback! Glad to see Jurgen has been helping you!
I noticed that you've also opened a support case and connected with my colleague, Swapnil. Sorry to hear moving your files to your local drive didn't improve the behavior. I've escalated your case to our senior support engineers who would be happy to continue troubleshooting with you.
We can continue the conversation through your case to keep all information in one spot.
