Hi all - we have a file on articulate 360 that won't open and the error message is 'invalid or corrupt and cannot be opened'. I habe attached an image of this but want to know if there is anyway of rectifying this so we can open and access this file. Thanks!
1 Reply
you can check if the archiv (.story = .zip) is corrupt with 7z (https://www.7-zip.org)
if you get such an error message, you have problems
if you get with 7z "no errors" it's a job for articulate support
https://articulate.com/support/contact/360-teams
are there backups of slightly older versions?
Jürgen