Forum Discussion

LizForstmann's avatar
LizForstmann
Community Member
9 months ago

❗ CORRUPT FILE ❗

I am not able to open a recent completed course in storyline because the error message says it is a corrupt file. I searched Windows Explorer for a temp file and opened it as a .story file, but the most "recent" version that appeared is from over a month ago with none of my work saved. Is there anything else I can do? The course is to be launched next week, and there is no way I can redo it all in time.

storyline 360
  • EricSantos's avatar
    EricSantos
    Staff
    9 months ago

    Hi Liz,

    I'm sorry to hear about the possible corrupt file! Would you be willing to share your Storyline project with our Support Engineers in a case so they can look at your file for possible options? We'll reach out soon after we hear from you!

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