Forum Discussion
LeslieMcKerchie
4 years agoStaff
Hello Samantha and welcome to E-Learning Heroes. 😊
I can see that you reached out to our support team as well and are currently working directly with Dexter.
For anyone following along:
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.