Forum Discussion
Corrupt Files or Earlier Version
I am getting an error on two files that were recorded a few days ago stating that it is a corrupt file or recorded using an earlier version. These are two large 45 minute files. Anyone else receive ...
Sorry you're hitting that error, Jeremiah! Thanks for letting me know you already tried uninstalling/reinstalling.
Are those two files saved to your local hard drive? If so, try these troubleshooting steps. And if you're still getting stuck, reach out to our team here. We'll try and help you sort this out!