Forum Discussion
JeremiahEllis
8 years agoCommunity Member
Corrupt Files or Earlier Version
I am getting an error on two files that were recorded a few days ago stating that it is a corrupt file or recorded using an earlier version. These are two large 45 minute files. Anyone else receive ...
LeslieMcKerchie
5 years agoStaff
Hi Andreas,
Thanks for reaching out and letting us know that you are having a similar issue. I've opened a support case on your behalf so that you can work directly with one of our support engineers. You should be hearing from someone soon.
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