Forum Discussion
Corrupt Files or Earlier Version
I am getting an error on two files that were recorded a few days ago stating that it is a corrupt file or recorded using an earlier version. These are two large 45 minute files. Anyone else receive ...
Dear all.
In my case, the support team did a great job. Now I have a process that prevents this issue:
The simple rule is: have the *.replay-file on your local drive whenever you want to open it again. So when your hard drive runs out of free space, copy it to a network drive, but don't try to open it from any network drive.
In my case, it works well by using OneDrive. It stores everything on my computer and a copy in the OneDrive Cloud. When I run out of space or didn't use the files for a while, they are not available offline anymore. But whenever I want to open a file, it gets downloaded (to the local drive) before it starts to open it.
This prevents the issue described before very good :)
Thanks a lot to the articulate support team!!!