Forum Discussion
Corrupt Files or Earlier Version
I am getting an error on two files that were recorded a few days ago stating that it is a corrupt file or recorded using an earlier version. These are two large 45 minute files. Anyone else receive ...
Hi Jonathan,
I'm sorry to hear that you're running into this issue!
- Have you tried uninstalling and reinstalling Replay 360?
- Is the file saved to your local hard drive? If so, try these troubleshooting steps. If you're still getting stuck, you can reach out to our team here. We'll be happy to investigate what's going on!