Forum Discussion
CORS Policy: No "Access-Control-Allow-Origin'
I am unable to access my Articulate Rise. I was just in it with no issues, but now I just see a blank screen. I can access all other apps on my Articulate Dashboard. I see the following errors:
Access to script at ...Rise.Articulate.com has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
Failed to load resource: vendors-node_modules.... net: : ERR_FAILED
Any assistance would be very much appreciated.
Thank you - HGustin
- hazelBStaff
Hi Heather!
You may find that the Rise 360 dashboard isn’t loading right now, and course authoring is unavailable. While working to resolve this issue, we have found a workaround that should do the trick! While accessing Rise 360, use the keyboard command CTRL + F5 in Windows or Command R for Mac. This will complete a hard refresh of the webpage. We’ll keep you posted on our progress.
We’re so sorry for the interruption!
- hazelBStaff
The Rise 360 dashboard is loading normally, and you should be able to access your Rise 360 content again. We'll continue to monitor the situation carefully. Thanks for your patience!