Forum Discussion

HeatherGustin's avatar
HeatherGustin
Community Member
2 years ago

CORS Policy: No "Access-Control-Allow-Origin'

I am unable to access my Articulate Rise. I was just in it with no issues, but now I just see a blank screen.  I can access all other apps on my Articulate Dashboard.  I see the following errors:

Access to script at ...Rise.Articulate.com has been blocked by CORS policy:  No 'Access-Control-Allow-Origin' header is present on the requested resource.

Failed to load resource:  vendors-node_modules.... net: : ERR_FAILED

Any assistance would be very much appreciated.

Thank you - HGustin

  • Hi Heather!

    You may find that the Rise 360 dashboard isn’t loading right now, and course authoring is unavailable. While working to resolve this issue, we have found a workaround that should do the trick! While accessing Rise 360, use the keyboard command CTRL + F5 in Windows or Command R for Mac. This will complete a hard refresh of the webpage. We’ll keep you posted on our progress.

    We’re so sorry for the interruption!

  • The Rise 360 dashboard is loading normally, and you should be able to access your Rise 360 content again. We'll continue to monitor the situation carefully. Thanks for your patience!