Forum Discussion

AyanSengupta-57's avatar
AyanSengupta-57
Community Member
7 months ago

CORS / PNA Error When Storyline Calls External API

We’re encountering an issue where a Storyline course hosted on articulateusercontent.com attempts to make a fetch() call to our API, but the browser blocks it with:

“Blocked by CORS policy: Permission was denied for this request to access the local address space.”

This appears related to CORS and Private Network Access restrictions in modern browsers.

Could you please advise:

  1. Whether Storyline content can call an external API via a public reverse proxy to avoid PNA issues?
  2. Whether Storyline or Review 360 supports webhooks or server‑side integration methods as an alternative?

We’re looking for the recommended approach to securely send/receive data between a Storyline course and an external service.

Thanks for your guidance. 

Articulate 360
rise 360
storyline 360

2 Replies

  • MarceyFrutchey's avatar
    MarceyFrutchey
    Community Member
    21 days ago

    Hi, did you ever receive a response or figure out a work-around for this issue? We are encountering a similar problem, so any advice would be greatly appreciated. Thanks.

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      18 days ago

      Hello MarceyFrutchey​, 

      I see that you've opened a support case and that you're working with my colleague Lejan. You're in excellent hands!

      We'll continue the conversation over in your case, so everything is in one spot.