Forum Discussion
Course can not finish in Firefox
It seems Firefox is making problems completing a course. I set it to "Track using course completion: 100 %". As you can see in the screenshot I am at the end of the course but in the sidebar I don't see 100 percent. If I start the course with Chrome I can finish the course and finally reach the 100 percent. I have noticed this several times now in Firefox.
Hi Marcel,
I tested this out in an example Rise course, and I uploaded to SCORM Cloud to test in Firefox. That one worked normally for me, and I was marked complete once I scrolled to the end of the lesson.
Could you share a link to your course so that I could take a look?
Can i send you the file by email due to sensitive information of some parts?!
Hi Marcel, did u solve ur issue, I am having a problem with this too.
Ashley is OOO today, but should be back tomorrow. You are welcome to share it privately here. Just please be sure to include the forum url/link as well.
any update with this, I am having a problem with this too.
Hello Matthew and welcome to E-Learning Heroes :)
I do not see where Marcel has submitted his file yet, but you are welcome to work directly with our support team here as well.
Sry for the delay. I was on vacation. I send the file right now.
Thanks, Marcel! I responded via email. When uploading your output to SCORM Cloud, the course completed for me in Firefox v. 61.0.1. I'll keep this discussion updated on our progress!
Just an update: It looks like we're exploring whether using a dual monitor setup is impacting the course completion in Rise. I'll check in again when we've got more information to share!
Any updates on this?
Hi M T! The author of this thread opened up a case with us. Is your course not completing in Firefox as well? Are you getting an error?
I'd like to get our support engineers to take a look at your course. Would it be okay for you to share a copy of your course with us? Please open up a case with us privately here.
