Forum Discussion
JohnPotts-7df99
5 months agoCommunity Member
Course complete, but menu items still locked
Using Storyline 360 and menu items remain locked, even though they've completed the entire course (see screenshot attachment). Any idea why?
JohnPotts-7df99
Community Member
Storyline is up to date and there are no lightboxes used in the course. I rearranged the course to be in 1 scene instead of 4 scenes, and that seems to have fixed the issues of the lock, but it still doesn't explain why visited slides still have the lock on them. Hopefully, someone from Articulate will see it and comment. Thanks for taking time to look at it :)
StevenBenassi
5 months agoStaff
Hi John!
Glad to see Kendal has been helping you!
It would be easier to help troubleshoot this behavior if we could see the .story file you've built out so far. Do you mind sharing a copy here in the discussion or privately through a support case?
We'll delete it from our system as soon as we're finished!