Forum Discussion
Course complete trigger not working
A 4 slide course I am testing in my LMS will not mark completion using track by course complete trigger. I suspect it might be related to the July 21st Storyline 360 Build 3.42.22691.0? I was able to get the course to mark complete using number of slides.
Here is the log from Scorm Cloud:
[12:51:42.841] Beginning prerequisites evaluation of activity Executive_Directive_87_Social_Media_ORG
[12:51:42.841] Beginning prerequisites evaluation of activity Executive_Directive_87_Social_Media_ORG
[12:51:42.841] Beginning prerequisites evaluation of activity ED87_Acknowledgment_SCO
+ [12:51:44.963] LMSInitialize('') returned 'true' in 0 seconds
+ [12:51:44.963] LMSGetValue('cmi.core.lesson_mode') returned 'normal' in 0.001 seconds
[12:51:44.965] LMSGetLastError() returned '0' in 0 seconds
+ [12:51:44.965] LMSGetValue('cmi.core.lesson_mode') returned 'normal' in 0 seconds
[12:51:44.965] LMSGetLastError() returned '0' in 0 seconds
+ [12:51:44.966] LMSGetValue('cmi.core.lesson_status') returned 'not attempted' in 0 seconds
[12:51:44.966] LMSGetLastError() returned '0' in 0 seconds
+ [12:51:44.966] LMSSetValue('cmi.core.lesson_status', 'incomplete') returned 'true' in 0.002 seconds
+ [12:51:44.969] LMSSetValue('cmi.core.exit', 'suspend') returned 'true' in 0 seconds
+ [12:51:44.970] LMSGetValue('cmi.suspend_data') returned '' in 0 seconds
[12:51:44.970] LMSGetLastError() returned '0' in 0 seconds
+ [12:51:44.970] LMSGetValue('cmi.core.lesson_status') returned 'incomplete' in 0 seconds
[12:51:44.970] LMSGetLastError() returned '0' in 0 seconds
+ [12:51:44.971] LMSSetValue('cmi.core.lesson_status', 'incomplete') returned 'true' in 0.001 seconds
[12:51:45.119] Beginning prerequisites evaluation of activity Executive_Directive_87_Social_Media_ORG
[12:51:45.119] Beginning prerequisites evaluation of activity Executive_Directive_87_Social_Media_ORG
[12:51:45.119] Beginning prerequisites evaluation of activity ED87_Acknowledgment_SCO
+ [12:51:47.740] LMSSetValue('cmi.suspend_data', '27146070ji1001112a0101201112D200v_player.5a1rjh9U21A.65Z3qDsUrGx1^1^002000') returned 'true' in 0 seconds
+ [12:51:48.537] LMSSetValue('cmi.suspend_data', '2e16607080on1001212f010120111201212D200v_player.5a1rjh9U21A.6QKDAKLqRh21^1^002000') returned 'true' in 0.001 seconds
+ [12:51:52.828] LMSSetValue('cmi.suspend_data', '2e16607080on1001212f010120111201212D200v_player.5a1rjh9U21A.6QKDAKLqRh21^1^002000') returned 'true' in 0 seconds
+ [12:51:52.832] LMSSetValue('cmi.core.session_time', '0000:00:07.86') returned 'true' in 0.001 seconds
+ [12:51:52.833] LMSCommit('') returned 'true' in 0.001 seconds
+ [12:51:53.441] LMSSetValue('cmi.suspend_data', '2f5860708090ts1001312k01012011120121201312D200v_player.5a1rjh9U21A.60GzMcQC51n1^1^00~2V3~2Q3f210b101001a1a103sV0~2A234003400A780501c1^q_default_Selected_DisabledA780501c1^q_default_Selected_DisabledA780501c1^q_default_Selected_DisabledA780501c1^q_default_Selected_Disabled34003400QN2slH3400340034003400q70020181^g_default_Visited000000000') returned 'true' in 0 seconds
+ [12:51:54.271] LMSSetValue('cmi.core.session_time', '0000:00:09.30') returned 'true' in 0 seconds
+ [12:51:54.272] LMSSetValue('cmi.core.exit', 'suspend') returned 'true' in 0 seconds
+ [12:51:54.272] LMSCommit('') returned 'true' in 0 seconds
+ [12:51:54.272] LMSFinish('') returned 'true' in 0.001 seconds
+ [12:51:54.273] Pre-evaluation of exit action
+ [12:51:54.866] OverallSequencingProcess for SCORM 1.1 / SCORM 1.2
23 Replies
Hi Stephanie!
Great question! You should see the index_lms.html located in the published output folder when publishing for LMS. If you don't, I'd recommend publishing the project again to get a fresh copy of the published output folder.
If you'd like us to take a look at your project, you can either attach it to this discussion or upload it to us in a support case.
Thank you, Lauren! I submitted a case however did not receive a confirmation email. If for any reason it's not received, please do let me know.
Hi Stephanie,
I did not see a case submission under your email, so I've started one on your behalf and sent a direct upload link for your file.
Please be sure to check your junk/spam folder if you do not see the email at first glance.
Hello!
I am currently having the same issue with the course completion trigger. My company's Articulate 360 account regularly updates Storyline. Do you know of any LMS's that have issues with Storyline files?
Hi, Michael, and welcome to E-Learning Heroes! ✨
Thank you for reaching out!
My initial recommendation would be to test your course with SCORM Cloud. Check out this step-by-step article!
If it works as expected in SCORM Cloud, I would advise you to reach out to your LMS for more information. If you can share the name of the LMS you use, others in the community might offer suggestions as well.
If you still see the same behavior in SCORM Cloud, my recommendation would be to open a support case here, so we can take a closer look at your settings.
Let me know if this works!
