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MichaelMolnar's avatar
MichaelMolnar
Community Member
5 years ago

Course Completion Problems with LMS

Hello! I have been going back and forth with our district's LMS to resolve this issue and I am not getting anywhere with them. Very frustrating. I have a series of trainings that we need to track ...
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JoeFrancis's avatar
JoeFrancis
Community Member
5 years ago

When you tested your course on SCORM Cloud, did you do it using Microsoft Edge and Google Chrome (in addition to Firefox)? And were the results any different than the positive results you achieved using Firefox?

If the results were identical, then the problem isn't in your course, it's in how the LMS launches and communicates with the course. Are you positive the LMS can handle SCORM 2004, Edition 4? Is there a specific reason you are using Edition 4 and not Edition 3? Some LMS' are still "squirrely" with Edition 4 (SumTotal, for example, has been slow to adopt; I stuck with Edition 3 because I had no compelling reason to go to Edition 4).

  • MichaelMolnar's avatar
    MichaelMolnar
    Community Member
    5 years ago

    Thank you for responding! The LMS claims to support 2004, edition 4. I only use Edge and Chrome, so it would’ve been one of those when I tested with SCORM Cloud. The LMS team is the one that said they were able to successfully trigger the completion on Firefox but not Edge/Chrome. I believe their test was to see if they replicate the issue, not a test on SCORM Cloud.

    Sent from my iPhone