Forum Discussion

JeremySchulz's avatar
JeremySchulz
Community Member
9 days ago

Course Exit Button not working with timed Quiz

Hello everybody, It seems there is a bug with the Quiz View. The Course Exit button is not clickable when I am viewing the Quiz Lesson type if a timer is defined.   When viewing a Quiz w...
Articulate 360
General E-Learning
rise 360
JeremySchulz's avatar
JeremySchulz
Community Member
2 days ago

Hey,

It was tested on recent chrome and firefox browsers.

Moodle opens scorm packages in a popup window similar to scorm cloud.

 

I have tested it on scorm cloud now and the issue persists.

 

I can't share original file but I have created a new test scorm file where i reproduced the issue, which i have upoaded to the support system via the provided link.

StevenBenassi's avatar
StevenBenassi
Staff
4 hours ago

Hi JeremySchulz​!

Thanks for following up!

I see that your support case has been received by my teammate, Luiza. As she shared, we have this behavior logged as a bug in Rise 360. This bug causes:

  • The Exit Course link does not close out of a course if:
    • The Quiz Lesson has a timer; or
    • The learner is currently on a Quiz section or a Quiz Results section.

 

I've linked this discussion to the bug report that's being tracked, so we can notify you as soon as a fix is ready. In the meantime, as a workaround, we suggest:

  • Disabling the Quiz Timer; or
  • Add a Lesson after the Quiz, as this issue only occurs when the Quiz is the final element of a course.

 

Thank you for your patience. I'm sorry if this has been slowing you down!