Forum Discussion

SuryaPrakash-cb's avatar
SuryaPrakash-cb
Community Member
4 years ago

Course not moving to completion in edge browser

We are testing the Articulate Rise Scorm 1.2 package, we found that the assessment score and completion status is not communicating to the LMS even though we got 100% in assessment The issue appea...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
4 years ago

Thank you for opening a support case for this issue, Surya! It looks like John Carlo is awaiting a copy of your course for testing. Please let us know if you have questions about how to send that copy to him! 

SamanthaClar235's avatar
SamanthaClar235
Community Member
3 years ago

Alyssa, could you advise if a solution was identified?

 

  • AngeloCruz's avatar
    AngeloCruz
    Staff
    3 years ago

    Hi Samantha! I'm sorry to hear about the issue you are encountering.

    How are you publishing your courses? Are you using Scorm 1.2 or SCORM 2004? As indicated in this article, "Some LMSs were impacted by Google's decision to end support for synchronous XHR. If the problem only happens in Google Chrome or the Chromium-based version of Microsoft Edge you may need to check with your LMS admin or provider to see if you need to update your system."

    You can also test your course in SCORM Cloud and compare the results with your LMS. Should the issue be specific to how your course behaves in your LMS, I suggest opening a case with them to further troubleshoot the issue.