Forum Discussion
Course Owner Cannot Publish a New Version of an Existing Item
I am the course owner. I just made content edits and am wanting to publish a new version of an existing but the only option I see on the review page is to create new. I also attempted to edit the collaborators tab but have no editing rights there either to change or transfer roles. What am I missing?
Hello Megan,
Sorry to hear that you ran into this issue.
Would you mind sharing screenshots of what you're seeing here or in private by opening a case so we can get a clearer understanding of what's happening?
Additionally, as a troubleshooting step, we recommend testing the behavior on other browsers, or clearing your current browser's cache to see if this helps.
Hi, I am having the same issue. I have tried on multiple browsers and have cleared browser cache. Please advise.
Hi Nellie,
Can I ask if the item you are trying to publish has been shared with your team? If the course has been moved to a Team Folder, and correct access has been set, please share a screenshot of the issue you're experiencing when publishing so we can check what's happening.
Hi! It finally worked when the review 360 link itself was shared to the
team review 360 folder. Thank you so much for following up!
