Forum Discussion
Can't update existing version of course
I can't seem to publish a new version of an existing course to Articulate review. When I do publish - a version is uploaded to Review - but the comments associated to the slides are not shown on the new version - even when nothing has been changed in the .story file.
The "feedback" section also has a lot of comments under "scene not found".
The file name has not changed and no content has been changed but I get "you have not published this file before" in the dialogue box (see screenshot).
I'd like the comments to be carried over to new versions when I publish.
What am I doing wrong?
Hi everyone!
I wanted to share that we just released Team Folders for Review 360! You can now create shared team folders in Review 360 to organize your content and assign permissions. This also includes allowing multiple authors to publish new versions of the content you shared in these folders for better collaboration.
Please let us know if you have any questions!
Hi Dalene,
The comments are attached to each version and will carry over to a new publish, and you can always go back to see them when you choose an earlier version in the drop down. If you resolved them you'll need to look in that section of your feedback.
From your image, I see that there are earlier lessons published? Is that what you're trying to connect it to?
Hello,
I have a Rise program that contains Feedback. I want to preserve the original version, say #1 version and edit a new version, say #2 version. How can I do this? Also, will the feedback in the 2nd version carry over from the first?
Thank you!
Hi Dalene,
Sorry, I was thinking of resolved comments won't appear on a new publish version, but you can always add them back using the three dots drop down next to share. You'll also find the previous comments listed on the earlier versions, so you can always go back to see what was there before.
Also, when a learner tries to add comments on an older version they'll see a prompt to use the latest version:
As for why it's not letting you publish the same file to a new version, they appear to have the same file name so that should be working. Besides content in the course, was there anything else you changed in terms of how the file was setup?
Could you try publishing the file to a new item, and see if immediately after that you can publish a new version of that item?
Hi Asley - yes - I'm trying to have all the comments for a screen carried over to the new version.
So if I look at screen 3 - I can see the comments from all versions including my comments on progress. But it seems from your response that this is not possible?
I thought it was because storyline is not allowing me to publish the same file - it keeps telling me "you have not published this file before". Which may then be a different issue...
Very confused :)
Hi. I seem to have a similar problem. I'm not sure. I've asked for feedback on my eLearning through Review, but didn't realise that somehow the latest version has been published as a separate and different review item. Same name and date, but its separate. So reviews are coming in on a slightly older version. How does this work? I want to minimise this happening in the future.
The only thing that might have changed is I moved my Storyline 360 file folder location. (I tried but was unable to move the default My Articulate Projects, so I moved them manually. Any clues on how to move the My Articulate Projects properly?).
I'm with Dalene, it would be good to have non-resolved comments move with new versions, if needed. That way it can function more as a living document if there are frequent revisions.
Okay, that's 3 issues I've commented on. Somehow they might be entwined.
Hi Paul,
When you open the Sensory Modulation courses are they the same courses or did you publish one again with changes? The non-resolved comments should still appear (the resolved are hidden) but you'd need to publish it as the new version of the existing course, not a new item entirely.
Okay. Thanks.
I did make changes. I don't believe I created a new item. I can't see why I would have, unless I was super distracted at the time! My work for the last week has just been creating new versions.
Is this the only course where it made a new item, and not a new version? Let us know if you see something odd like this again, and it'll help to take a look at your Articulate 360 account. We'd want to know the course title, time of publishing, and your Articulate ID, so you may want to share that info privately with our Support Team.
Let me know if you need anything else!
So, if you rename a course in Rise, then name it back to the original name - does that reconnect it to the Review version?
Hi Jane,
It sounds like you're publishing your Rise course to Review 360, is that right?
If so, you can choose to Create a new item or Publish a new version of an existing item.
If you publish a new version of an existing item, it will overwrite the original content from the existing item.
Let me know if that's what you were after!
Correct. But there's no option to "Publish a new version of an existing item" now after I tried to change the title/name of the course back to the original, and so now I can't see the Review comments at all... not good! How can I reconnect the working "file" to the Review version of it?
