Forum Discussion
Courses are not saving user's progress.
Hello!
Recently, we have discovered an issue where courses are not properly saving the user's progress when they leave the course.
Our courses are built on Scorm 1.2, I've tried going through the debugger to identify what is potentially not saving but I'm having a hard time finding any indication. I'm able to see progress being saved in our database (ie the data that contains the "suspend_data" values), but is being overwritten as soon as a new session of the course is launched.
Any help would be appreciated. Thank you.
the limit in Scorm for the "suspend data" (-> resume)
- 4096 byte (Scorm 1.2)
- 4000 byte (Scorm 2004 2nd)
- 64000 byte (Scorm 2004 3rd, 4th)
every simple storyline slides needs 50 - 100 byte, more complex >250 byte
=> switch to Scorm 2004 3rd or 4th
=> on moodle you can activate 64000 byte for Scorm 1,2
It seems like switching to Scorm 2004 3rd gives quite a few errors and does not allow the content to play.
the storyline player cannot find the Scorm API of your LMS - which LMS are you using?
We are using a custom built lms. Our system was built to support scorm 1.2, which is why there's issues with scorm 2004.
if your lms not supporting scorm 2004, maybe you can do something similar to Moodle
-> simply do not stick to the official standards
Is the course marking complete when it fails? It could be going into review mode
