Forum Discussion
Courses not COMPLETING on LMS
So for anyone else in the same position and reading this - there is hope!
Whichever slide had your "complete course" trigger on, make it a Results slide.
Then on any previous slide, go to INSERT > Convert to Freeform, and choose Pick One.Choose any object already on your slide, or create a new object off screen if you prefer. Set this object to your one and only option in the Pick One choices. Then set its initial state to SELECTED.
Finally, ensure you have the SUBMIT INTERACTION trigger added to this slide. I added it on the NEXT button click, and "when timeline ends" because my specific course is set to automatically move from one slide to the next.
And thats it. Publish your course, ensuring that the TRACKING is now set to "When the learner completes a quiz" and not "Using triggers"
Hello, I am having trouble with a course not completing. I am using a custom player and publishing in SCORM 2004, 4th edition. No matter what the trigger is, it does not show a completion. When I publish it in 1.2 with the same settings, it DOES complete. Any suggestions? I
Hi Silvia!
It sounds like you hit a snag with course completion status only being reported intermittently.
I see that you've also opened a support case. Smart move! It looks like my teammate Matthew just picked up your case. You're in great hands working with him and he should be getting in touch with you shortly!
We can continue this conversation in your support case to keep all information in one spot.
Sounds good. Thanks, Steven!
Hi Silvia!
You're welcome! It looks like part of your e-mail signature came through when you replied via e-mail. You can remove that if needed by clicking ‘Edit’ beneath your response.
- Here’s a quick Peek video if you need help!