Forum Discussion
Courses not COMPLETING on LMS
Multiple LMS's are not updating the "completion" or "success" status of recent courses published with Storyline 360 (latest build)
The course completion is set via a trigger: When timeline start...
Hello, I am having trouble with a course not completing. I am using a custom player and publishing in SCORM 2004, 4th edition. No matter what the trigger is, it does not show a completion. When I publish it in 1.2 with the same settings, it DOES complete. Any suggestions? I
Hi Silvia!
It sounds like you hit a snag with course completion status only being reported intermittently.
I see that you've also opened a support case. Smart move! It looks like my teammate Matthew just picked up your case. You're in great hands working with him and he should be getting in touch with you shortly!
We can continue this conversation in your support case to keep all information in one spot.
Sounds good. Thanks, Steven!
Hi Silvia!
You're welcome! It looks like part of your e-mail signature came through when you replied via e-mail. You can remove that if needed by clicking ‘Edit’ beneath your response.
- Here’s a quick Peek video if you need help!
