Forum Discussion
Courses not COMPLETING on LMS
Multiple LMS's are not updating the "completion" or "success" status of recent courses published with Storyline 360 (latest build)
The course completion is set via a trigger: When timeline start...
That should be sufficient. Keep in mind, in their infinite wisdom, Saba still requires the learner to click the "content player close button" [X] in the upper-right of the content player window to trigger a course completion at the Course and Transcript levels (Storyline is sending a completion at the Activity level). 🙄
While Saba has been aware of the "content player close button" issue for better than 10 years, they are either unwilling or unable to remove the redundant mouse click they insist users perform to achieve completion. When you're stuck in the traditional ILT course/class(es) mindest for all learning modalities, it's no wonder something like this gets short shrift.
Interesting!!
I have an "Exit Course" button on the final screen-- maybe I should attach an "Exit Course"* trigger to that as well? I guess it couldn't hurt?
(If someone clicks the Exit course button and sends this trigger would this be equivalent to clicking the content player close button, and also send the course completion at the Course and Transcript levels?)
It seems to be based on this thread https://community.articulate.com/discussions/articulate-storyline/difference-between-complete-course-and-exit-course-triggers
I also found this related discussion. https://community.articulate.com/discussions/articulate-storyline/exit-course-trigger-vs-closing-browser-window
* screen shot attached.
