Forum Discussion
Courses not COMPLETING on LMS
Multiple LMS's are not updating the "completion" or "success" status of recent courses published with Storyline 360 (latest build)
The course completion is set via a trigger: When timeline start...
Unfortunately, no.
While the learner will (rightly) assume when he/she clicks your [Exit Course] button that he/she will be marked "Completed," the course content window will close, and then he/she will be returned to the course description page, Saba insists he/she click THEIR "content player close button" [X] to execute those actions.
Despite the fact that eLearning courses have been able to do all of that since web-based courses were first introduced (I was beta on Macromedia's "Shockwave for Authorware" browser plug-in; silently returning a completion to the LMS, to AICC specs, was priority one), this clunkiness was one of the reasons Saba was not ultimately chosen when I was on the LMS evaluation and implementation teams for a different employer 20+ years ago.
I avoid having an [Exit Course] button at the end of the course for that reason, instead relying on a variation of the boilerplate "you are now done and can close the window" text, even subtly pointing to Saba's [X]. I do have the Complete Course trigger fire as soon as the timeline starts on that last slide.
Wow thanks again, that is very useful information!!
Now that you mention it, I remember we had the same issue as well at my former employer (using Lectora as authoring tool) about 15 years ago, with the SumTotal Systems LMS. We actually created a pop-up at the end urging learners to click the Close Window button...
LOL I remember Shockwave, I used to develop in Macromedia Director. :-)
