Forum Discussion
Cursor jumping
- 26 days ago
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered:
- The cursor would unexpectedly jump to the beginning of the text entry window when entering code or a URL.
There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported!
Hi Ashley,
I've had this problem too. Here are four examples:
- Insert the cursor in front of a previously entered word and start typing and no data appears or insert cursor within a word to enter, for example a space, and nothing happens.
- In an interactive knowledge check block when going back to edit existing text in a question position cursor in one of the answers and start typing and the whole of the text vanishes. This got so bad recently that we took to copying all the existing text before attempting to modify so that we could paste it back in place if it vanished.
- Start modifying a heading in a text block, typically by adding character to the end of the last word in the heading and hey presto the cursor jumps to the beginning of the next line. And this continues to happen until we put a line break in the line that the cursor has jumped to.
- In an interactive knowledge check block when selecting the 'correct' answer as the question is first set up, that when previewed the question has lost the correct selection and now shows all answers as 'wrong'. But go back into edit mode, reset the correct answer, and now preview and from this point on the correct answer is remembered.
We've found that this is less likely to happen if we flick to Preview mode, and then return to edit mode every minute or so.
Happens on a Dell Precision Workstation, Win 10, ver 1703 Build 15063.540 under Chrome Version 60.0.3112.90 (Official Build) (64-bit), and the same on a Lenovo ThinkPad I7 under same software.
Network connection is typically 10Mbps or better.
Condition is erratic some days are worse than others it's almost as if the changes entered here are not being received as occasionally we get 'You are offline' message even though other devices in the office are communicating normally.
It's not a huge deal, just frustrating when it happens.
Regards,
Stan