Forum Discussion

Community Member

8 years ago

Solved

Cursor jumping

Hi guys, Wondering if anyone else has experienced their cursor "jumping" when using Rise? I've been having an issue where I'll be typing and the cursor will suddenly jump to another position in t...

rise 360

JudyNollet
7 months ago
That is what's politely called "unexpected behavior." I suggest you submit a case directly to the Articulate staff. You can do that here: https://access.articulate.com/support/contact

AshleyT-Pollard

Staff

8 years ago

Thanks all for the videos. I tested in a Button stack as that's what I saw in both your videos and I could replicate it randomly - I tried different buttons, amounts of text, etc. and it only happened sometimes. I'm going to get a few folks in our team to take a look at this, and I'll be back in touch as soon as I can.

Can you let me know if this is the only block type you're seeing it in? And confirm if you're only seeing it in Chrome (or if that's the only browser you've tested)?

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jumping","id":"message:767435","revisionNum":1,"repliesCount":58,"author":{"__ref":"User:user:742363"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:767435"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:767435"},"body@stripHtml({\"truncateLength\":200})":" Hi guys, \n Wondering if anyone else has experienced their cursor \"jumping\" when using Rise? I've been having an issue where I'll be typing and the cursor will suddenly jump to another position in t...","body@stringLength":"303","rawBody":"

Hi guys,

Wondering if anyone else has experienced their cursor \"jumping\" when using Rise? I've been having an issue where I'll be typing and the cursor will suddenly jump to another position in the text or another section.

Thanks

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Hi guys,

Thanks

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Can you let me know if this is the only block type you're seeing it in? And confirm if you're only seeing it in Chrome (or if that's the only browser you've tested)?

","body@stringLength":"553","rawBody":"

Can you let me know if this is the only block type you're seeing it in? And confirm if you're only seeing it in Chrome (or if that's the only browser you've tested)?

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Hello everyone, 🎉

I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered:

The cursor would unexpectedly jump to the beginning of the text entry window when entering code or a URL.

There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.

Let me know if you have any questions about this update or the issue you reported!

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