Forum Discussion

SuzanneShilton's avatar
SuzanneShilton
Community Member
9 years ago
Solved

Cursor jumping

Hi guys, Wondering if anyone else has experienced their cursor "jumping" when using Rise?  I've been having an issue where I'll be typing and the cursor will suddenly jump to another position in t...
rise 360
  • EricSantos's avatar
    EricSantos
    9 months ago

    Hello everyone, 🎉

    I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered:

    • The cursor would unexpectedly jump to the beginning of the text entry window when entering code or a URL.

     

    There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.

    Let me know if you have any questions about this update or the issue you reported!

CourseDeveloper's avatar
CourseDeveloper
Community Member
9 years ago

I just put in a ticket and then noticed the discussion here. This issue has brought us to a grinding halt with our work in 3 seats, we have tried all variations of browsers without success. Thanks for getting on to this immediately Lucy, as it is very debilitating for us and happens in content blocks as well as prebuilt lessons.

I notice that it improves if you type very very slowly......

  • LucySuros's avatar
    LucySuros
    Staff
    9 years ago

    Yes, I completely understand. It brought my course to a halt, too. The VP of engineering has been working through it personally with the team this weekend. It's a high, high priority.