Forum Discussion

SuzanneShilton's avatar
SuzanneShilton
Community Member
9 years ago
Solved

Cursor jumping

Hi guys, Wondering if anyone else has experienced their cursor "jumping" when using Rise?  I've been having an issue where I'll be typing and the cursor will suddenly jump to another position in t...
rise 360
  • EricSantos's avatar
    EricSantos
    7 months ago

    Hello everyone, 🎉

    I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered:

    • The cursor would unexpectedly jump to the beginning of the text entry window when entering code or a URL.

     

    There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.

    Let me know if you have any questions about this update or the issue you reported!

JennBedlington's avatar
JennBedlington
Community Member
5 years ago

After the last Articulate update, I am having exactly the same problem in Rise as reported above:  random jumping of the cursor mostly to the beginning of the block, so out of the text to the beginning of the heading, but occasionally to the end of the block or another block.  At times, there is a considerable delay in showing the text, and sometimes, the text disappears into oblivion after showing it.

It is happening only in Rise and not in other applications.  I'm using Articulate 360 and Chrome as a browser, both updated to the latest version.

I'll try the trick of switching to Preview and back when it next happens, but it is slowing me down as well as being excruciatingly annoying!