Forum Discussion

SuzanneShilton's avatar
SuzanneShilton
Community Member
8 years ago
Solved

Cursor jumping

Hi guys, Wondering if anyone else has experienced their cursor "jumping" when using Rise?  I've been having an issue where I'll be typing and the cursor will suddenly jump to another position in t...
rise 360
  • EricSantos's avatar
    EricSantos
    2 months ago

    Hello everyone, 🎉

    I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered:

    • The cursor would unexpectedly jump to the beginning of the text entry window when entering code or a URL.

     

    There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.

    Let me know if you have any questions about this update or the issue you reported!

LindseySiroonia's avatar
LindseySiroonia
Community Member
3 years ago

Hello! I'm a newer user to Rise 360 and I am having this same issue randomly over the past few weeks. 

  • AngeloCruz's avatar
    AngeloCruz
    Staff
    3 years ago

    Hi Lindsey! I'm sorry to hear you've been having some difficulties with your Rise 360 course.

    Does the issue occur with a specific block or interaction? Would you be able to record a short screen recording of the issue and share it with our team using this case form?

    Our support engineers will reach out to you directly and help troubleshoot the issue.

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