Forum Discussion

JaredMarshall's avatar
JaredMarshall
Community Member
3 years ago

Cursor randomly jumping back while typing

Since the update earlier this week, I've been having instances of my cursor randomly jumping back a line, two lines, or to the beginning of whatever box I'm typing in - as I'm typing.  I've double checked it's not something triggering the touchpad, as it even happens while I'm using a USB keyboard.  I've tried new batteries in both the mouse and keyboard, disabling the touchpad on the laptop, all to no avail.  

Additionally, this does NOT happen if I first re-boot the computer and DO NOT open the Articulate App.  Once the Articulate<360> App is opened, I begin to experience this issue even outside of Articulate (notepad, Slack, etc.) 

Note:  Running Win 11

Any help would be greatly appreciated!

rise 360
  • hazelB's avatar
    hazelB
    Staff
    3 years ago

    Hi Jared! Sorry to hear that your cursor is randomly jumping back a few lines to the beginning of the box that you are typing in when the Articulate App is opened.

    Would you be able to share a Peek video with us here? Here's how.  If you want to share it privately, you can also open a case with us.

     

Related Content