Good morning e-learning enthusiasts, I am creating an e-learning course which relies in part on lightboxes. The boxes themselves function beautifully with screen readers and the content is easily ordered with tabs, however, the button that closes the lightbox is not in the tab order menu for editing. I checked in the player options to no avail. Please direct me if I am overlooking a simple setting or if you have discovered a good workaround.

Hi Ashley, It's not a part of the player nor is it directly on a slide. There isn't an option to edit the style or design of the close button for lightboxes. Is the close button not being recognized by your screen reader or accessibility tool?

Hi Ashley, It is being read as a clickable button, but its action is not defined.

Hi Ashley, The button isn't an item you can edit, but should be accessible as you noted in terms of clickable. What screen reader are you using to test it out?

Sorry to jump in your thread Ashley, but I have a related issue. (We use SL3.) When our Assistive Technology Specialist tried to tab to the exit button of the lightbox, it doesn't tell him that it's an exit button. It just dings in JAWS 18. He says the screen reader tells him it's a button you interact it but it doesn't say what the button is for. So he keeps going around the content, stuck in the lightbox. Is there any way to add alt text to that lightbox exit button?

Hi Rio, No apologies necessary - there isn't a way to edit or access that button to add "alt text" to it, so it's a possible bug. Can you let me know what browser you were viewing the content in? Also had you uploaded to your LMS, web server, or were you testing it locally?

Customizing atl text for lightbox close button in SL360

NicoleLarson
Community Member
5 years ago
I am using SL360 and have a lightbox where I can't edit the alt text for the exit button. I know this thread says the issue was corrected, but JAWS doesn't identify the exit button as the exit but rather as "unlabeled 2 button" - is there a resolution for this?
- VinceScoma
  Community Member
  5 years ago
  Hi Nicole,
  
  Thank you for reaching out and letting us know!
  
  It looks like we have an active report on the issue you are describing where the lightbox close button is being read as "Unlabeled Button." I will include your notes for our team, and we will continue to investigate this issue further!
  
  You're in the right place, and we'll be sure to reach out with an update as soon as we can!
SarahScott-9d4e
Community Member
5 years ago
Vincent,

I'm glad to have found this thread! Some of our courses go through an intense, external 508/accessibility review... We just got one back and the biggest issue is that the lightbox close button is simply labeled as "button". I too welcome an update to this issue. Thanks!
KatieRiggio
Staff
5 years ago
Good morning news, everyone!

Update 40 for Storyline 360 is live: We fixed the issue where the lightbox close button would read as 'Button' by NVDA and 'Unlabeled button' by JAWS.

Check out the release notes for more details

Follow these steps to see all the latest enhancements
KirankumarSabne
Community Member
3 years ago
Hi Everyone,

focus order is going out of the light box, how can I avoid that.

it is not going anywhere else on the player.

Please suggest.
MariaCS
Staff
3 years ago
Hi, Kirankumar.

Thank you for reaching out!

I'm not sure I understand the question. It looks like, from your screenshot, the focus is on the menu button. Are you looking to restrict the focus to the lightbox slide only?
KirankumarSabne
Community Member
3 years ago
Yes right.

sorry for the wordings.
AndreaKoehntop-
Community Member
3 years ago
Hi Kirankumar!

I found an article that may help you restrict the focus to the lightbox slide only.

I hope that helps, and please let me know if you need additional assistance!
KirankumarSabne
Community Member
3 years ago
Hi All,

Thanks for the help.