Forum Discussion
CherieVick
3 years agoCommunity Member
Disappearing Closed Captioning
I recently created a tutorial, using my trial version of Articulate 360, and put closed captioning into each slide where there was audio. The audio was generated by a computer voice. The tutorial ha...
JoseTansengco
3 years agoStaff
Hi Cherie,
Sorry to hear that you ran into this behavior. Since it looks like the issue is specific to the closed caption file that your Scene 3 is using, have you tried recreating it, or using a different copy of the file to see if this helps address the behavior?
If the issue persists, would you be willing to upload a copy of your project file here or in private by opening a support case so we can take a look at what's happening? We'll delete is as soon as we're done troubleshooting!