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BrettHendricks
Community Member
4 years ago

Do videos in Storyline 360 need to fully download before playing?

I was previously under the impression that videos would stream or start playing when enough data had buffered (making bitrate an important consideration). At the bottom of this page it states that...
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videos in Storyline 360 need to fully download before playing?","id":"message:520606","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:978146"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:520606"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:520606"},"body@stripHtml({\"truncateLength\":200})":" I was previously under the impression that videos would stream or start playing when enough data had buffered (making bitrate an important consideration). \n At the bottom of this page it states that...","body@stringLength":"1416","rawBody":"

I was previously under the impression that videos would stream or start playing when enough data had buffered (making bitrate an important consideration).

\n

At the bottom of this page it states that in Storyline 360, videos must fully load before playing: https://articulate.com/support/article/how-content-is-preloaded-in-storyline

\n

And on this page, it states that video progressively download so they play before fully loading: https://articulate.com/support/article/mp4-movie-doesnt-begin-playing-until-it-has-fully-downloaded

\n

A client is experiencing issues with courses freezing on slides with videos and their IT dept has done some network monitoring and they claim that videos are needing to fully download before playing. This would mean that once they can see a video playing... they shouldn't have issues with anything freezing up as the video is fully downloaded. It would mean there'd be a lengthier wait for things to play though.

\n

Can someone please confirm how things work?

\n

 

\n

Thanks,

\n

Brett

","kudosSumWeight":0,"postTime":"2022-02-22T13:06:28.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:520606_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":17},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I was previously under the impression that videos would stream or start playing when enough data had buffered (making bitrate an important consideration).

\n

At the bottom of this page it states that in Storyline 360, videos must fully load before playing: https://articulate.com/support/article/how-content-is-preloaded-in-storyline

\n

And on this page, it states that video progressively download so they play before fully loading: https://articulate.com/support/article/mp4-movie-doesnt-begin-playing-until-it-has-fully-downloaded

\n

A client is experiencing issues with courses freezing on slides with videos and their IT dept has done some network monitoring and they claim that videos are needing to fully download before playing. This would mean that once they can see a video playing... they shouldn't have issues with anything freezing up as the video is fully downloaded. It would mean there'd be a lengthier wait for things to play though.

\n

Can someone please confirm how things work?

\n

 

\n

Thanks,

\n

Brett

"},"Conversation:conversation:520606":{"__typename":"Conversation","id":"conversation:520606","solved":false,"topic":{"__ref":"ForumTopicMessage:message:520606"},"lastPostingActivityTime":"2022-02-23T14:34:52.000-08:00","lastPostTime":"2022-02-23T14:34:52.000-08:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:520606":{"__typename":"ModerationData","id":"moderation_data:520606","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:520606_1":{"__typename":"Revision","id":"revision:520606_1","lastEditTime":"2022-02-22T13:06:28.000-08:00"},"ForumReplyMessage:message:520608":{"__typename":"ForumReplyMessage","id":"message:520608","conversation":{"__ref":"Conversation:conversation:520606"},"author":{"__ref":"User:user:978146"},"revisionNum":1,"uid":520608,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Do videos in Storyline 360 need to fully download before playing?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:520608"},"parent":{"__ref":"ForumTopicMessage:message:520606"},"body":"

Thanks Kelly.

","body@stringLength":"67","rawBody":"

Thanks Kelly.

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