Forum Discussion
ShannonDobro741
4 years agoCommunity Member
Docebo won't trigger completion of Rise SCORM file
Hi All - I'm very stuck trying to get my LMS, Docebo, to trigger completion (or even save the place) for someone completing a Rise file. When they complete the training, it isn't logging the comp...
AngelaSykes-897
10 months agoCommunity Member
I am glad this worked for you!
Unfortunately, I have tried the same with our courses and, unsure as to why, but it did not do the trick for us. I have tried so, so, so many things with no success.
KellyAuner
10 months agoStaff
Hi Angela,
I'm sorry to hear you're still experiencing this issue and understand how frustrating that can be. I see you previously connected with my teammate, Ian, in a case and they sent you some troubleshooting steps. If you'd like to connect with one of our Support Engineers again, please let me know and I'll be happy to open a case for you, or you can submit one here.