Hi Julieta,
I checked in on your case, and I see that Ji Yun recently shared information about how he tested your XLIFF file. Please let us know if you have any questions about what he shared with you.
I also wanted to mention that replying via email includes your signature with contact information in the public forum. Feel free to edit your reply here.
Thanks Alyssa. We sent a video to Ji Yun about how the client exported the file, but it's still not working. I will try the suggestion of the copy into the original that Hanneke suggests above and see if this works! But the problem is still that I am not able to upload the file that the client sends me into Wordfast. I was able to do it by renaming the file as a sdlxliff file, but the segmentation was completely off. In the meantime, I am translating a PDF version, which is less than ideal because the client will have to manually enter the translation into the course.
