Downloading Xliff files in Rise - different output

Hello everyone, I am facing some issues exporting the XLIFF files from our courses in Articulate Rise. 

I previously downloaded the same courses in the XLIFF format, however now I get xlf files with the internalised html and the file original code missing. The segmentation in the new downloaded file is also very different and poor.

As we already prepared these courses for translation and they are currently with the linguists, it would be quite problematic if we need to reprepare everything from scratch.

Is there a way to download the same format as before? What is this issue due to?

Thanks!

Valeria

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