Hi Studio, Presenter 360 Users: Button activation location issue

We are getting complaints from both users on our LMS (Moodle) and those using Absorb LMS that our buttons show up visually, however the clickable area is either down 1/2 inch and right or left as evidenced by student provided screen shots.  Some buttons do nothing at all even though the action is identified in the player. 

Additionally, they are unable to get the "Submit All" button to produce action even thought it changes color when moused over.

Most users have difficulty finding the actual button location and this ceases training.  Has anyone experienced this issue and if so, was there a resolution?

Be safe,   jay